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Terms & Conditions That Protect Your Play

When you open an account with us, these terms set out how deposits, withdrawals, gameplay and your account security work.

Account VerificationDeposit & Withdrawal RulesGameplay StandardsYour Data & PrivacyContact & Disputes

Explore the Lobby Read FAQ

How Our Terms Govern Your Membership

porkas adalah Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms apply to every account opened on porkas adalah. Access and eligibility depends on local law where you are located. When you register, you confirm you meet local age requirements and have the legal right to open an account in your region. Your account is

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personal and non-transferable; you alone are responsible for your login credentials and all activity under your account. We reserve the right to suspend or close accounts that breach these terms or show signs of fraud, collusion or unauthorized access. Deposits made via DANA, OVO, GoPay and
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QRIS are final once confirmed; withdrawals require identity verification and processing within our stated timeframes.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH TERMS

Reach Us When You Have Questions

Live Chat Our support team in Jakarta answers term-related questions weekdays 09:00–22:00 WIB. Quickest way to clarify account rules, deposit holds or withdrawal status on the spot.

Email Support Send queries to [email protected] and we'll respond within 24 hours. Use email for formal requests, account disputes or documentation you need to keep on file.

Account Settings Review or update your terms preferences, payment method and contact info directly in your account dashboard under Settings → Account. Changes take effect immediately.

DATA & SECURITY

How We Protect Your Account & Information

Identity Verification

Before your first withdrawal, we ask for photo ID and proof of address. This is standard banking practice and keeps fraudulent accounts off our platform. Verification usually clears in under 2 hours.

Encrypted Deposits

DANA, OVO, GoPay and QRIS payments are encrypted end-to-end. Your payment data never touches our servers unencrypted; we only see confirmation once the transfer clears your bank.

Account Access Log

Check your login history, device list and last access time in Account → Security. If you see unfamiliar activity, alert us immediately so we can reset your password and freeze the account.

Data Retention

We keep account records for seven years after closure to satisfy banking and dispute requirements. Personal data is deleted or anonymized after that period unless local law requires longer storage.

Cookie & Tracking Policy

We use cookies to remember your lobby preferences, track session security and prevent fraud. You can disable non-essential cookies in your browser; essential ones keep your account safe.

Request Changes

Want to update or remove your personal data? Email [email protected] with your account ID. We'll process data-access and deletion requests within 10 business days.

Your Terms & Conditions Questions Answered

No. Each person may hold only one active account on porkas adalah. Multiple accounts breach our terms and will be closed without refund. If you've forgotten your login, use the password-reset link on the login page or contact [email protected].

Deposits must come from a payment method registered in your legal name. Transfers from third parties may trigger a verification hold while we confirm the source. Bank transfers and DANA deposits from mismatched names are refunded after investigation.

Once your identity is verified, withdrawals via OVO, GoPay and QRIS usually clear within 5–15 minutes. Bank transfers via QRIS may take 1–2 hours during business days. We process requests 24/7; delays are caused by your bank, not by us.

We cannot close your account without your written request or proof of a breach. You can request a temporary freeze at any time in Account Settings → Restrictions, then reopen after your chosen period. Contact support to make it permanent.

No. Your personal information stays within porkas adalah and our payment processors (DANA, OVO, GoPay and QRIS). We share data with authorities only when required by law, and we will notify you of any legal request when possible.

Login and review your transaction history under Wallet → Statements. Each bet, deposit and win is logged with a timestamp. If you spot a discrepancy, email [email protected] with your account ID and the transaction date within 30 days of the activity.

Deposit and withdrawal limits depend on your account status and payment method. After verification, most accounts can deposit and withdraw up to 50 million rupiah per day. Contact support to request a higher or lower limit based on your needs.

Terms & Conditions That Protect Your Play

Reach Us When You Have Questions

How We Protect Your Account & Information

Identity Verification

Encrypted Deposits

Account Access Log

Data Retention

Cookie & Tracking Policy

Request Changes

Your Terms & Conditions Questions Answered

01 Can I open more than one account?

02 What happens if I deposit from someone else's bank or e-wallet?

03 How long does it take to withdraw after I request it?

04 Can you freeze or close my account if I'm on a losing streak?

05 Do you sell my data to third parties?

06 What if I think there's an error in my account balance?

07 Are there rules about how much I can deposit or withdraw per day?

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